A referral letter from your GP, Consultant, Physiotherapist or Chiropractor is advisable. Referrals can be sent either through the online referral form or through email at clinic@painspa.co.uk. Alternatively, referrals can be faxed to us on 0117 2140301

Patients with private medical insurance

If you have Private Medical Insurance you are advised to obtain pre-authorisation for the consultation from your insurance company prior to your clinic appointment. You will also need pre-authorisation from the insurance company for any subsequent treatments/procedures and follow up appointments.

Waiting times

Our waiting times in the private sector are minimal (less than 2 weeks) and we work flexibly as per patients needs. Appointments are available during day times as well as evenings.


Dr Krishna will send a detailed letter from the consultation to the referring healthcare professional. A copy of the letter will also be sent to the patient and their GP. Letters are usually sent out promptly (within 4-5 working days) except in circumstances beyond our control.

What will happen at the 1st appointment?

The aim of the 1st appointment is to perform a full assessment of your pain and any related conditions. Dr Krishna will take a detailed history, perform an appropriate examination and organize any investigations if needed. He will ask you various questions regarding your pain and general health. He will also ask questions about your sleep, mood and activities as these are closely linked to your pain problem. He may ask you some questions regarding your family and work.
Dr Krishna will ask you details of any medications you are taking for your pain or for any other medical conditions. Please bring a copy of your current prescription if available. Please do not forget to tell Dr.Krishna about any blood-thinning medications you are taking. These include warfarin, aspirin, clopidogrel, rivaroxaban, dabigatran, apixaban, heparin and so on.
Dr Krishna will also need details of any investigations you have had in the past with regards to your current pain problem. Please bring copies of reports if available and also clinic letters from previous consultations with other specialists if this is relevant to your current problem.
Your appointment with Dr. Krishna will last up to 45 minutes. Dr. Krishna will discuss various treatment options including medications, interventional treatments (injections) and rehabilitation. Dr. Krishna will be happy to answer your queries and clear any doubts that you may have regarding the management plan. Following your consultation with Dr. Krishna, you will receive a detailed letter, a copy of which will be sent to your GP and any other specialist currently involved in your care.

Follow up appointment

The aim of the follow-up appointment is to assess the progress you have made following your initial consultation with Dr. Krishna. Depending on your progress Dr. Krishna will discuss further management options including medications and interventional treatments (injections). A follow-up appointment will last up to 30 minutes and you will have ample opportunities to ask questions.

How can I pay?

You can make a payment using the following link – paypal.me/painspa

Frequently Asked Questions

You can read our frequently asked questions using the button below.


Downloads and Videos

We provide various information documents and videos you may find useful on our Downloads and Videos page which you can visit using the button below.

Downloads & Videos